Francois Renaud, hereinafter “the sexologist”, recognizes the importance of ensuring the protection of personal information collected via his website or by any other technological means. As such, sexologists are responsible for the protection of personal information held or entrusted, as the case may be, to a third party.
“Personal information” means any information about a natural person that directly or indirectly identifies that individual.
This Privacy Policy applies to any person who visits this website and uses the various services presented on it or interacts with the sexologist through the website or any other technological means.
The policy sets out how the sexologist protects your personal information in order to take into account the requirements of the laws applicable in this area in Quebec, namely:
As sexologists, psychotherapists and self-employed workers, each of our sexologists and sexologist psychotherapists will now have the following responsibilities within the clinic regarding their clientele:
For any additional information, please contact your sexologist or psychotherapist directly. It is also possible to contact.
Francois Renaud, Clinical Director, Sexologist Psychotherapist
438 934 1287
As sexologists, psychotherapists and self-employed workers, we are committed to ensuring a professional, safe and trustworthy work environment. To provide you with optimal care and excellent service, we collect certain personal information (full name, address, telephone number, email address, date of birth, employment) and health information (medical and/or psychological information, medications) that we (a) collect from you, (b) receive from your other health care providers with your consent.
Your personal information will never be collected, disclosed or used without your knowledge of the facts or your consent. Only people who have a need to know information for clinical reasons, and at your written and signed request, will be able to access it. In the same vein, we adhere to the principle of disclosing only the information that is essential to the patient’s needs.
We ourselves are designated as Data and Privacy Officers. If you have any questions or concerns, you can contact Francois Renaud at in**@ue.ca
We appreciate your feedback.
Howdo we use your information?
We believe it is important for you to know how we use your information. To this end, we collect, use and disclose information about you only for the following purposes:
The previous list is rather long, as we wanted it to be as comprehensive as possible. However, it is very likely that as far as you are concerned, a number of these elements will never apply.
Before using or disclosing personal information for a purpose other than those identified above, we will inform you of the new purpose and we will only do so with your consent.
Electronic communication
We may communicate with you electronically such as emails if you choose to do so. We will collect your signed authorization before sending you supplements to the therapy. All messages from our offices must comply with privacy and anti-spam legislation. If you no longer wish to receive CEM communications (commercial electronic message), You may notify each other in writing and we will cease mailings. The information provided in our contact form is maintained on our WordPress portal with the app Contact form 7 and Flamingo and in our inbox: in**@ue.ca. Only Francois Renaud has access to this email box. Our website manager, Blackcat, has access to Flamingo, but they do not visit it. These emails are also forwarded to the assigned sexologist (psychotherapist) once an appointment is confirmed by phone or email. These emails are regularly deleted and put in the garbage box, and are deleted after a period of time automatically.
Questions or concerns about our clinic’s CEMs can be directed by phone at 438 934 1287 . Please note that in the event of errors in the transmission of an email, we will be required to report ourselves to the Commission d’accès à l’Information and that a register of confidentiality incidents must be kept.
How is your information stored?
Your information may be saved in physical form (records, templates, etc.). They are then stored in a secure filing cabinet or a locked safe. Digital information can be saved on encrypted file servers in secure/access-controlled locations such as BaseDpsy. Digital information is protected by two passwords. Our systems are protected by industry-standard computer security hardware and software.
As an information manager, we use the highest standards and best technologies as well as a robust cybersecurity program to protect patient privacy and ensure compliance with all local and federal laws.
We would like to add that we are and have always been subject to the code of ethics of the professional order of sexologists of Quebec.
Subscription to the newsletter or access to the webinar or the purchase of a product online
Payments are made either through PayPal (privacy policy) or Stripe (privacy policy) for the purchase of our webinars or online program. Online products such as the training on desire or the Rekindling Sexual Desire program are supported by the KAJABI (Security and Confidential Information Policy) platform (Protection of Information). These platforms may maintain the following information about you following a purchase.
These platforms may also place Cookies on your computer and they have their own privacy policies to maintain in these circumstances. No information collected on our end is shared under any circumstances.
When
you are on our website, several pieces of information are collected through cookies that Google Analytics puts on the platform to have access. The following information may be counted in our Google Analytics account:
For more information, it is possible to read this article
Insofar as we collect your personal information using cookies, in order to identify you, locate you or carry out profiling, this collection will only be carried out if you consent to the activation of these technological tools.
In addition to these cookies, we also use cookies that are said to be “necessary” or “strictly necessary” for the operation of our website and therefore cannot be disabled.
Who may have access to your information:
Consent – collection, use and disclosure
You may withdraw your consent to the use and disclosure of personal information already collected by the sexologist at any time. You can exercise your right by contacting the sexologist (contact information below). Withdrawing your consent may prevent us from providing or continuing to provide you with certain services.
By visiting our website or by providing us with personal information (by email, by filling out one of our online forms, by phone, through our social networks, during meetings, etc.), the sexologist considers that you consent to the collection of such information, as well as to its use and communication for the purposes mentioned above.
Who can have access to your information:
Accessing and Correcting Your Personal Information
It is important that the personal information we hold about you is up to date. Please inform us of any changes to these. In addition, you may submit a request for:
Make a complaint, a request, a request for information or de-indexing
For this type of request, simply contact your sexologist assigned to your file and Francois Renaud
in**@ue.ca
438 934 1287
Policy date: November 17, 2023